Stuck on something?

Email hello@deardates.app and a person will reply. If it's a bug, say which phone you're on and what you tapped just before it happened.

Common questions

A date shows up with no number

It has no year. Open the date, turn on “I know the year” and enter it. The count appears straight away, and the preview shows exactly how it will read.

I don't want a number on a remembrance date

Open the date and turn off the year count. The date still comes back every year; it just doesn't say how many.

Reminders aren't arriving

Reminders are scheduled on the phone itself, so check that notifications are allowed for Dear Dates in your phone's settings, and that the date's own reminder is switched on. Remembrance dates are quiet by default.

Someone's birthday falls on 29 February

When you add or edit the date, choose whether it should land on 28 February or 1 March in a common year.

I got a new phone

Dates live on the device, so a new phone starts empty unless online backup was on. With backup on, sign in with the six-digit code we email you and everything comes back.

Cancelling the subscription

Subscriptions are managed by the App Store or Google Play, not by us. Cancel from your Apple ID or Google Play subscriptions page. Your dates stay on your device; only backup, sync and sharing stop.

Deleting my synced data

Email us from the address you signed in with and ask for it to be deleted. We'll confirm once it's gone.